Privacy Policy

Who we are

Where we use “we”, “our” or “us” in this privacy notice, we mean TRIGNOMIX Ltd unless we say otherwise. Where we use “our site” in this privacy notice, we mean www.trignomix.com.

The website www.trignomix.com is operated by TRIGNOMIX Ltd. We may contact you with information and promotional offers relating to management consulting and digital transformation services.

Company: TRIGNOMIX Ltd
Company registration number: 3802328
Country in which the company is incorporated: England
Registered office: North East BIC, Wearfield, Enterprise Park East, Sunderland SR5 2TA

 

The information we collect about you

Each time you visit our site, we may automatically collect information about you and the device you are using, including:

  • Information about which pages you visit and which resources you use on our site
  • Information about how you got to our site
  • Your internet protocol address known as your ip address which is used to connect your device to the internet
  • Your device’s operating system and platform
  • The type and version of the browser you are using
  • Browser plug-in types and versions which extend the functionality of your browser, for example. pinterest, evernote and adblock
  • Mac addresses which are used as network addresses for wi-fi and ethernet
  • Traffic data, which is aggregated information about the number of visitors, sessions, users and page visits to our site
  • Location data
  • Time zone setting
  • Weblogs
  • Forms

 

We also collect any information you provide to us directly by filling in any of the forms on our site. If you sign up with us, we will also collect:

  • your name
  • your email address

 

Why do we need your information?

We need the information we collect automatically about your visit to our site to:

  • Administer our site.
  • Improve our site to ensure that content is presented in the most effective manner.
  • Allow you to participate in interactive features of our services when you choose to do so.
  • Analyse how visitors use our site (including behaviour patterns and the tracking of visits across multiple devices).
  • Improve your online experience.
  • We need the information you provide directly by filling in any of the forms to:
  • Send to you relevant and appropriate information, offers and promotions for management consulting and digital transformation solutions.
  • Contact you about those services on our site in which you have expressed an interest.

 

You do not have to give us any information or confirm that the information we have obtained from other sources is correct.

 

Who do we share your information with?

We sometimes share some of your information with other organisations.

We use Google Analytics to collect details of how you use our site, as well as anonymous data that you enter into our forms. We do this to help us analyse how visitors use our site (including behaviour patterns and the tracking of visits across multiple devices). Google Analytics does not collect information that identifies a visitor to our site. All the information that is collected is anonymous and is only used to improve how our site works. We do not allow Google to make any attempt to establish the identities of any users of our site.

We also use a number of carefully selected third parties to supply us with products and services. We will only share your information with our suppliers where it is necessary for them to provide us with the services we need.

 

Where is your information stored?

Your information is securely stored on servers and filing systems. From time to time, data may be shared internationally across our network. Where this may happen, we always make sure that there are appropriate safeguards in place. 

Our site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy notices and cookie notices and we do not accept any responsibility or liability for those notices or your use of those websites.

Unfortunately sending information via the internet is not totally secure. Although we do our best to protect your information, we cannot guarantee the security of any information you transmit to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

 

How long do we keep your information for?

We only keep your information for as long as we need it. We keep your information for this long so that we can:

  • Ensure we contact you with offers and promotions relevant and appropriate to you.
  • Deal with any issues or concerns that you may have about how we handled your account.
  • Bring or defend any legal claims.

 

What rights do you have?

Under the data protection rules, you have several rights in respect of your information, which include the right to:

  • Access your information.
  • Withdraw your consent to the processing of your information at any time.
  • Ask us to make changes to the information we hold about you to make sure that it is accurate and up to date.
  • Delete or erase your information (sometimes called the right to be forgotten)
  • Stop or restrict our processing of your information.
  • Object to our processing your information.
  • Not be subject to automated decision-making.
  • Request the transfer of some of the information we hold about you (known as data portability).

 

If you would like to exercise any of your rights, please contact us at hello@trignomix.com or in writing to TRIGNOMIX Ltd, North East BIC, Wearfield, Enterprise Park East, Sunderland SR5 2TA. Please note that an archive copy of any information provided to us may be retained by us for our records and for audit purposes. You have the right to request a copy of the information we hold about you by sending your request in writing to us at the above address. You can unsubscribe from our emails at any time by sending us an email to hello@trignomix.com with your name and word “UNSUBSCRIBE” in the heading of the email.

 

Making a complaint

If you have any questions, concerns or complaints about the way TRIGNOMIX Ltd processes your personal information, please contact us at North East BIC, Wearfield, Enterprise Park East, Sunderland SR5 2TA or at hello@trignomix.com. If you are not happy with the way we have handled your complaint or are still concerned about our handling of your personal information, you have a right to take your complaint to the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or via www.ico.org.uk.

 

Changes to this notice

We will regularly review this notice and keep it updated to make sure that the information we provide you with is accurate and up to date. We will retain previous policies which can be requested from us at North East BIC, Wearfield, Enterprise Park East, Sunderland SR5 2TA.

This version was last updated on 7 July 2021.